Return Policy

 At Flaneuse, we want you to be satisfied with your purchase. Please read our policy carefully:

• Returns or replacements are accepted within 5 days of delivery only for:  
  • Manufacturing defects (refund issued if preferred)  
  • Wrong or incorrect items delivered (replacement issued if applicable)  
• Prior approval from our customer support team is required.  
• Video evidence of unboxing must be provided to validate the request.  

• Items that have been used, worn, washed, or altered in any way  
• Items without tags or packaging  
• Change-of-mind returns or dissatisfaction unrelated to defects or wrong delivery  

1. Contact us at support@flaneuse.in  within 5 days of delivery to request a return or replacement.  
2. Provide video evidence of unboxing and describe the issue.  
3. Once approved, return instructions will be provided.  
4. The item must be shipped back in its original condition.  

• Return shipping is always the customer’s responsibility, even for defective or wrong items.  

• Refunds are issued only for items with manufacturing defects on a case to case basis.  
• Refunds are processed after we receive and inspect the returned item, to the original payment method.  

• Wrong items delivered will be replaced following the same approval and return process.  

For return, replacement, or refund requests, contact: support@flaneuse.in